Privacy Policy

Information We Collect

Personal Information You Provide

When you interact with our culinary platform, we collect information you voluntarily provide, including your name, email address, postal address, telephone number, dietary preferences, allergies, and culinary experience level. We also gather information about your program interests, payment details for course enrollment, and any correspondence you send to us.

Automatically Collected Information

Our website automatically collects certain technical information when you visit us. This includes your IP address, browser type and version, operating system, referring website addresses, pages you view on our site, time and date of visits, and duration of your sessions. We use cookies and similar technologies to enhance your browsing experience and analyze website performance.

How We Use Your Information

We process your personal data for several specific purposes. Primarily, we use your information to deliver our advanced culinary education programs, including course administration, progress tracking, and providing personalized learning materials tailored to your skill level and dietary considerations.

• Enrolling you in selected culinary programs and managing your learning journey
• Communicating important updates about courses, schedules, and educational content
• Processing payments securely and maintaining accurate financial records
• Customizing course materials based on your dietary restrictions and preferences
• Sending newsletters about advanced techniques and industry developments with your consent
• Improving our website functionality and educational offerings through data analysis
• Ensuring compliance with legal obligations and protecting against fraud

Data Sharing and Third Parties

Kumithen maintains strict control over your personal information. We do not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we work with carefully selected service providers who assist us in delivering our educational programs and maintaining our platform.

Service Providers

We share limited data with trusted partners including payment processors for secure transaction handling, email service providers for course communications, cloud storage services for secure data backup, and analytics providers to understand website usage patterns. All these partners are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information when required by UK law, court orders, or regulatory authorities. This includes situations involving fraud prevention, safety concerns, or compliance with lawful requests from government agencies.

Your Rights Under UK Law

As a UK-based organization, we fully respect your data protection rights under current legislation. You have significant control over how your personal information is processed, and we've established clear procedures for exercising these rights.

• Right of Access: Request copies of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete information
• Right to Erasure: Request deletion of your data under certain circumstances
• Right to Restrict Processing: Limit how we use your information
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Stop processing for direct marketing or other specific purposes
• Right to Withdraw Consent: Remove consent for processing where applicable

To exercise any of these rights, contact our Data Protection Officer using the details provided below. We'll respond to your request within one month and provide clear explanations of any actions taken.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes encrypted data transmission, secure server environments, regular security assessments, access controls limiting staff data access, and secure backup procedures.

While we employ industry-standard security practices, no internet transmission is completely secure. We cannot guarantee absolute security but continuously monitor and update our protective measures to address emerging threats.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Course enrollment data is typically kept for seven years after program completion for educational record purposes. Marketing communications preferences are maintained until you withdraw consent. Website analytics data is anonymized and retained for two years to improve our services.

International Data Transfers

Your data is primarily processed within the United Kingdom. When we occasionally use service providers based outside the UK, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved transfer mechanisms that provide equivalent protection to UK data protection standards.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and analyze usage patterns. Essential cookies enable basic website functionality, while analytics cookies help us understand visitor behavior. You can control cookie preferences through your browser settings, though disabling certain cookies may affect website functionality.

Updates to This Policy

We review this privacy policy regularly and update it as necessary to reflect changes in our practices or legal requirements. Significant changes will be communicated through email notifications to registered users and prominently displayed on our website. The effective date at the top of this document indicates when the policy was last revised.